Asylum Research

Get Support


1. Asylum User Forum

The Asylum Forum is open to all Asylum customers (register here). All members can search and view all posts making this a valuable knowledge base and resource. Use the Forum when asking a more general question or reaching out to the Asylum Research User Community. All users are strongly encouraged to join the Forum. Membership is required to download the latest software updates.


2. Email Us

Email us at for more specific questions or for help troubleshooting hardware or software problems. No one besides Asylum Research support personnel will be able to see your email.


3. Call Us

In the US and Canada call the Asylum Research headquarters at:

(888) 472-2795  (toll free)
(805) 696-6466  (direct)

Or our East Coast office at:
(919) 828-6490

Find a number for your local international office here.


Oxford Instruments Asylum Research, Inc. • 6310 Hollister Ave. • Santa Barbara, CA  93117 •